GDPR — Personal Data Protection Policy

As part of its offering, MIRIVASE FINANCE, a limited liability company with a capital of €8,000.00, registered with the Créteil Trade and Companies Register under number 422 563 718, whose registered office is located at 2B, rue Faidherbe, Champigny-sur-Marne (94500, France), operating the PAPAYA CONSULTING website (https://www.papaya-consulting.eu), may collect, use, share and transfer your personal data under the following conditions.

Data controller

The data controller is MIRIVASE FINANCE, whose contact details are given above.

Data collected by MIRIVASE FINANCE

The data collected by MIRIVASE FINANCE relates to your identification (surname, first name, title, address, telephone number, email address, payment details) and to the information you exchange with us. It is collected directly or indirectly from you, in particular in the following cases:

  • when you fill in a contact form;
  • when you ask to be contacted by our services;
  • when you request marketing materials;
  • when you interact with us via our online chat;
  • when you contact us directly by telephone, email or post, including when communicating with us on social networks (for example, on LinkedIn);
  • when you register for our webinars or training courses.

During your visits, once you have given your consent, we may collect web analytics information relating to your browsing, the duration of your visit, your IP address, and your browser type and version. The technology used is cookies, which you can disable in your browser settings.

Purposes of processing

The above data is collected as part of MIRIVASE FINANCE’s offering for the processing and follow-up of your orders, their delivery, and compliance with legal and regulatory provisions, in particular in order to:

  • manage access to and use of our PAPAYA CONSULTING platform and our offers and services;
  • manage the operation and optimisation of the platform and our offers;
  • record and complete your file with information relevant to your follow-up, as authorised or required by law;
  • manage our customer relationship with you;
  • process your orders and payments;
  • provide support services;
  • manage any benefits to which you may be entitled;
  • monitor the performance of our offers;
  • prevent and detect fraud and malware and manage security incidents;
  • manage any disputes with you;
  • send you commercial and advertising information, according to your preferences;
  • carry out satisfaction surveys in order to improve our services and your experience;
  • respond to requests from law enforcement or any institution authorised by law.

Web analytics data is collected anonymously (by recording anonymised IP addresses) by Google Analytics and Axeptio, and enables us to measure our website’s audience, page views and any errors in order to constantly improve your experience, as well as to remember that you have accepted cookies so as not to ask you again on your next visit.

If you do not wish to provide the requested information, you may not be able to benefit from all the offers proposed by MIRIVASE FINANCE. Whether the personal data requested is mandatory or optional, and the possible consequences of not responding, are specified at the time of collection.

Data recipients

The personal data collected is exclusively gathered and processed by MIRIVASE FINANCE and its authorised staff, who are bound by professional secrecy.

Data retention period

All such data will be kept for the duration of our contractual relationship and, in other cases, for a maximum of three years.

Sharing data with third parties

Data may be shared with third-party companies, subcontractors or business partners who are contractually obliged to use it in compliance with the applicable personal data protection regulations, in particular in order to: improve the delivery or design of our offers; administer our activities; improve your support; provide the assistance and follow-up services we offer you; carry out commercial prospecting according to your preferences; comply with legal and regulatory obligations.

Furthermore, should MIRIVASE FINANCE be involved in a merger, acquisition, sale of assets or insolvency proceedings, it may transfer or share all or part of its assets, including personal data. In that case, you will be informed before your personal data is shared.

Data transfers

Should MIRIVASE FINANCE share your personal data with other entities, it implements appropriate technical and organisational measures to ensure that the processing complies with the requirements of the relevant data protection laws, including guaranteeing the protection of your rights. MIRIVASE FINANCE undertakes in particular to comply with, and ensure compliance with, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), and may use the standard contractual clauses adopted by the European Commission to govern any transfers outside the EU where applicable.

Data security and confidentiality

MIRIVASE FINANCE guarantees the security and confidentiality of your personal data and ensures that its staff, subcontractors and business partners act in compliance with the applicable legislation. To this end, MIRIVASE FINANCE implements all technical and organisational measures to ensure the security and confidentiality of the processing of your personal data, and takes all useful precautions, having regard to the nature of the data and the risks presented by the processing, to preserve data security and, in particular, to prevent it from being altered or damaged, or from being accessed by unauthorised third parties. However, please note that the internet is not a completely secure environment and MIRIVASE FINANCE cannot guarantee the security of the transmission or storage of information on its website.

Your rights

Whenever MIRIVASE FINANCE processes your personal data, it takes all reasonable steps to ensure that it is accurate and relevant to the purposes for which it is processed. In accordance with the European regulations in force, you have the following rights: right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating and completion of your data; right to block or erase your personal data (Article 17 GDPR) where it is inaccurate, incomplete, ambiguous or out of date, or where its collection, use, communication or storage is prohibited; right to withdraw your consent at any time (Article 13-2c GDPR); right to restriction of processing (Article 18 GDPR); right to object to processing (Article 21 GDPR); right to portability of the data you have provided, where it is subject to automated processing based on consent or on a contract (Article 20 GDPR); right to decide what happens to your personal data after your death and to choose to whom MIRIVASE FINANCE should (or should not) communicate it. As soon as MIRIVASE FINANCE becomes aware of your death and in the absence of instructions from you, it undertakes to destroy your data, unless its retention is necessary for evidentiary purposes or to meet a legal obligation.

If you would like to know how MIRIVASE FINANCE uses your personal data, or wish to rectify it or object to its processing, you can contact MIRIVASE FINANCE at the following email address: valerie@papaya-consulting.eu, specifying the subject of your request and identifying yourself precisely with a copy of an identity document (identity card or passport). Requests for the deletion of personal data are subject to the obligations imposed on MIRIVASE FINANCE by law, in particular with regard to the retention or archiving of documents. Finally, you may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

Telephone canvassing

You are informed of the possibility of registering free of charge on the BlocTel cold-calling opt-out list. By accepting this policy, you nevertheless expressly agree to be contacted by MIRIVASE FINANCE or one of its subcontractors or business partners, in particular to be kept informed of our products and services, for a period of three years.

Third-party websites

This website or PAPAYA CONSULTING platform may contain links to the websites of other companies and organisations. This privacy policy does not apply to those third-party sites and we recommend that you contact them directly to find out more about their data collection and distribution policies.

Changes

MIRIVASE FINANCE reserves the right to make any changes to this personal data protection clause at any time. If a change is made, MIRIVASE FINANCE undertakes to publish the new version on its website. If you do not agree with the terms of the new version of our privacy policy, you may exercise your rights as set out above.